1.This is an UBER Gift Card (GC) issued by Pine Labs Limited, which is a company incorporated under the laws of India, and is authorised by the Reserve Bank of India ("RBI") to issue such Gift Cards. The UBER Gift Card would only be accepted on UBER APP & Website.
2.The person who has the UBER Gift Card (GC) is deemed to be the beneficiary.
3.Multiple GC can be used in one Transaction.
4.No Credit note / Refund for the unused amount of the GC will be given for the unused wallet balance.
5.Any dispute related to the GC should be referred to the issuing company and the decision of the issuing company shall be final.
6.UBER GC are available within India in cities where Uber is available. The Gift Card is not applicable on Uber Auto rides.
7.Uber GC can also be redeemed partially, as many times as the user wishes to until its balance is consumed or the Gift Card expires, whichever is earlier.
8.UBER GC cannot be redeemed on specific block out dates. UBER may add or delete any date on its sole discretion.
9.UBER GC cannot be clubbed with in-store and corporate offers.
10.Uber GC cannot be returned/refunded.
11.UBER makes full efforts to accept Gift Card (GC), but on account of any technical reasons the GC may not get accepted on the app.
12.If a Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours.
13.UBER GC can be redeemed when setting up a new Uber account.
14.In case you face any issues with Uber, please reach out to Uber support via help.uber.com or under the help section of the app.
15. For any queries / issues related to GC, raise a request at www.gvhelpdesk.com
16. You agree and understand that GC are a pre-paid payment Instrument subjected to regulations by RBI Under the RBI guidelines, Uber/ Pine Labs Limited may be required to share KYC details of the purchaser/ redeemer of the GC and/or any other information with relation to the purchase of the GC and/or transaction undertaken using the GV/GC with RBI or such statutory authorities. Uber/ Pine Labs Limited may contact the purchaser/redeemer of the GC for any such information.
13. Uber and/or Pine Labs are not responsible if the card is used without permission. You agree and acknowledge that you shall be solely responsible for maintaining the secrecy of the code provided to activate or use the GC.
14. Neither Pine Labs nor Uber make any warranties, express or implied, with respect to Gift Cards including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Gift Card is non- functional, your sole remedy will be the issuance of another Gift Card, for the value remaining in the non-functional card.