1.The holder of the voucher number is deemed to be the beneficiary.
2. Beneficiary should announce the intent of using the voucher before making a purchase. Only valid vouchers at the sole discretion of HELIOS shall be accepted for redemption.
3. Voucher partial redemption is not allowed.This is a one time use voucher.
4.No refund or credit note would be issued against unused or partially used voucher.
5. Helios Voucher is not applicable on discounted products and cannot be clubbed with any other offer in the store.
6.Voucher cannot be redeemed for Smart Wearable products & Titan Nebula collection of Watches.
7.This voucher can be redeemed at all company authorized HELIOS Stores.
8.Multiple voucher cards (upto 5) can be used against single transaction.
9.Voucher cannot be revalidated once expired.
10.HELIOS/ affiliates are not responsible on account of the beneficiary sharing the voucher number and the voucher getting redeemed on that account.
11.The Brand may ask for a valid Government identity proof at the time of redeeming the voucher.
12.Vouchers will be accepted across all outlets mentioned but HELIOS at its sole discretion may add or remove an outlet from the list without giving any prior notice.
13.HELIOS make full efforts to accept voucher but on account of any technical / administrative reasons an outlet may refuse to accept a voucher.
14.This voucher cannot be redeemed on specific block out dates HELIOS may add or delete any date on its sole discretion.
15.HELIOS or any of its partners would not be liable for any form of compensation on account of an outlet not being able to accept the voucher. The customer would be liable to settle the Invoice.
16.If a voucher gets blocked on account of technical issue the voucher would be usable only post 72 hours.
17.Any dispute should be referred to the company from where the voucher has been received, decision of the HELIOS shall be final.
18. Validity of the voucher is for a maximum of 6 months from the date of issuance
19. For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com.